Monday, July 02, 2007

St. Joseph find me a buyer - fast!

I had previously written a story about how interesting it was that I found companies marketing St. Joseph statues to home sellers. 

Well, I guess that idea caught on with Agents. 

The California Association of Realtors - which licenses your local Real Estate Professional, has a page on their site selling products designed to help them (the Agents)  in their business.  The page is public and sells items like

  • Marketing Plans,
  • Presentation Plans,
  • Door Hangers,
  • Open House Signs

The idea is that the Association is there to foster and promote their business.  They even have a radio commercial going right now.  Have you heard it?

I track all sorts of things.  One of the interesting things (to me) is where new visitors come from, if they used a search engine, and if so, what words they put into that search engine to find me.

 Yesterday, I saw that someone had found the site and spent a great deal of time reading mycarsellingstatues posts - all because they used MSN and were looking for "st joeseph statue for selling homes".  Misspelled and all.  No really!  Here, try this: LINK.  I should be #1.

BTW: The two biggest hits I get are for Lending Tree Fraud, and most anything that has Mortgage Accelerator Complaints attached to it.  I guess they are pretty popular.

I scrolled down and found the page for C.A.R. and saw that they were selling statues in bulk!

I can't say I like this.  Why?

The Association exists for the betterment of it's members.  It subscribes to higher standards and pushes for those standards in many ways.  Not to offend anyone, but politics and religion aside, should this Professional Association be supporting something controversial like this?  What does this say about C.A.R.?

What's next? 

Find the Loan Program of your dreams

- Just add this Adorable Urinal Mint!

urinal

 

(sold in cases of 144 only) 

I know - That's Gross!

Point made.

 

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Tuesday, April 03, 2007

As Seen on Craigslist

Mike Mueller I admit it.
I scan the local Craigslist listings looking for qualified loan officers.

I'll also admit I have hired only one LO from Craigslist in over a year of doing this.

That's a pretty low ROI wouldn't you say?

We all know the business was flooded by inexperienced "pseudo professionals" in the past couple of years.

Here's an example from today that may show you why...


I changed actual names but left the juicy details as they were written.
If you would like to hire any of these people, send me an email - I'll send you a link!

This is from "Sean".
Judging by the title, he's covering his bases...

"Loan Agent/ Warehouseman/ Landscaper"
They go together right?

Sean goes on to describe his skills:
Mike Mueller

  • Fork Lift operation * Alpha / Numeric filing
  • Order picker * Duplicated documents
  • Pallet Jack * Microsoft Word 2005
  • Heavy Lifting * Loading Trucks
  • Home Delivery * Multi phone Systems

This is how the actual post lists his skills.
I require all my Loan Officer's to be Forklift Certified, don't you?
Those loan files can get pretty heavy.

Sean presently works at "ABC Finical", (actual name changed to protect the innocent)

I guess they might be saving money by not using all those extra letters.
He's also presently working as a landscape laborer. Working two jobs? Great for you Sean!
(and I mean that)

As a professional, I don't really want people like Sean out there doing loans.
In the same way I don't want my Eye Surgeon working part time at Starbucks.

But some Broker out there, eager for loan production is going to hire Sean.
Sean is going to soon have business cards that look much like mine.
Sean is going to start making phone calls and interrupting family dinner times.
Sean is going to send out junk mail by the thousands.

But how does the public know to recognize the difference between a professional and a Sean?
Good luck Sean!

And good luck to the people who decide to use Sean as their loan officer.
They are going to need it!

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Tuesday, March 27, 2007

Be Careful Out There...

I just read a story in my local paper.

The local police here are warning Realtors about a registered sex offender. They say he hasn't yet done anything wrong but they are concerned. Why?

Because this Bad Guy has been posing as a home buyer and visiting real estate offices and open houses.

But Hey you say, "This is America and all people are free to pursue the American Dream - right?"
That's not so bad right?

Well, let's see...

  • He's also been found poking around the back of a real estate office unescorted. He probably came in through a Employee Only door.
  • He's asked Realtors to recite scriptures to him.
  • He's told Realtors that "God has chosen you to be my Realtor."
  • He's asked Realtors to see their personal homes.
  • He told an agent that she was beautiful and that beauty is a sin.

How about peeking into a home windows?
Ok, I'll admit I've done that too.
For me it was a vacant house that I was considering, my agent was busy and I thought I'd just peek in the front window.
But I didn't do my peeking at 10 PM at night!

Remember, this guy is a Registered Sex Offender.
Agents are salespeople, they want and need to sell houses.
They are not supposed to be targets.

If you are an agent - not just here but anywhere, take a step back before you run to show a client you don't know an house.
If you are a possible home buyer and an agent you just met doesn't seem too eager to want to put you in her car and drive to deserted house, take a step back as well.


Be Careful Out There!

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Friday, March 02, 2007

Friday Fun - Ness

 Ready to lose another hour of productivity?

Last weeks was so much fun, I was actually nervous about trying to find something worthy.

Then a motorcyling buddy sent me this.

You've seen the Geico commercials. "It's so easy even a Caveman can do it!"

http://www.cavemanscrib.com

Enter the private world of the modern day caveman.

Explore his contemporary condo, open doors, play with his I-Pod, watch his Plasma, flush the toilet while he's in the shower, read his magazines and so on.

Also, here's a clue, doing things twice and three times will result in a different reaction.

Happy Friday!

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Friday, February 23, 2007

DO NOT FALL FOR THIS!

Remember the Bruce Cockburn song entitled "If I had a Rocket Launcher"

Not being a violent person, I can't really identify.
But sometimes...

Hey, here's a little know Mueller Factoid:
Did you know I have never actually touched a gun? I've been very very close to some really big guns. See this: LINK

Back to my Rant
I work in a large office building. In our building there is a mortgage company that hires extremely un-qualified loan officers, as many as they can. They do not have desks, they are outside sales people.They get them in, they hype them up, they give them scripts, and then they unleash them to the world like a swarm of bad door to door salesmen.

They train them on two, and only two loan programs.
Want to guess which ones?
That's right! The Payment Option Arm and this new thing they call the Mortgage Accelerator Program.

They are trained on what to say and how to say it.
They are NOT trained and do not understand the features of the loan, or how to be a LO in the first place.
They are really birdogging - that's all.

They'll start conversations with everyone. In the elevators, in the cafe, in the lobby.
The conversations all start the same, "Have you heard about this new loan program, OOOH, I'm sooooo excited!..."

I can't tell you how many people in the building really shun them.
They also all say that they have signed up all their Friends, Family and Co-workers!
If everyone's doing it, it must be a good thing, eh?

Right now I can imagine my grandmother would have then pinched my cheek and said,
"If everyone jumped off a cliff would you jump off a cliff as well?"
What, yours too?

But hey that's sales - and if that's the business model the company chooses to use - so be it.I won't go into the how when I ask insightful questions of this new program - they don't have a clue what I'm asking.

My problem is in the facts.
No matter what this loan is titled, "The Super-De-Duper Payoff Your Mortgage in 8 Years Program" or whatever they want to call it;

This loan is an ARM, this loan is a HELOC, this loan is a Hybrid.
I've seen it reported as a HELOC on Steroids.
Come on, give me a break!
And besides look what they did to Pro Athletes! (the steroids - not this loan)

So tell me what caps are there?
What's the Index? The Margin?
Does this loan have to be paid off in 30 years?
Does it recast? Does it reset?

This loan is quickly becoming one of the new HOT marketing products in the business.
Will it be the POA of 2007? Too soon to tell.

The charts and figures rely on the fact that the consumer will continue consuming in the same manner or less.
Yet we all know that as a group, consumers will, when given access to money at reasonable rates, tend to use that money.
So the loan balance may go up not down.
That's just human nature.
Knowing that's human nature, are they not lying with their projections?

Looking at POA people as an example.
It's true that if you took the extra cash you might have spent on a traditional 30 year fixed and invested in stocks, bonds and the like you will be light years ahead down the road (net worth wise).

Some people who have POA's were sold on that premise.
Others were sold on the minimum payment.
Virtually none were shown what happens when the loan recasts.
None were shown that their loan may recast in as soon as 3 years or less.
None were shown how their minimum payment would double or even triple!
Here's the truth: http://www.patagoniafinance.com/poa

Industry figures maintain that a full 75% of those people with a POA (Neg-Am loan) consistently make only the minimum payment.
Now with all those Neg Am payments out there and all that extra cash floating around you might expect to see savings and investment rates at all time highs.
Conversely, those savings rates are at all time lows!

Put everyone in this glorified HELOC program, let them spend what they want, or paydown what they want and you tell me what's going to happen when the loan needs to re-amortize.

This program isn't all that new, I did a quick search and found an article in my paper from back in May 2005 warning of it's pitfalls.

http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2005/05/26/BUG95CULR51.DTL&type=business

From the Article:
People who continuously spend more than they earn will keep adding to the principal and their mortgage will end up like a negative amortization loan.

Joyce Franklin, a financial planner with JLFranklin Wealth Planning, says "a borrower with financial discipline who wanted to pay down principal could do so on her own, without a fancy product" that charges a premium rate.

Any good financial planner will tell you to keep a mortgage on your primary residence for as long as you can.
Additionally, paying off your mortgage early is dead money.
I'd explain further on that thought but it's another posts worth.

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Friday, February 16, 2007

Friday's Fraud Story

Honest Confession:
In some perverse way I think I may actually get a kick out of these posts.

I'm very sorry.
Somewhere, someone was deeply effected by the fraud and indeed lost something of value. Their lives were not improved but instead were damaged by the actions.

Don't get me wrong.
I am certainly not rooting for the bad guys.
Maybe it's more of a matter of my astonishment of their cunning ways. I really can't put a finger on it.

Why do we like all the cops shows?
CSI, Law and Order, and the like?
They all certainly all have victims, people who have lost something.
I pride myself on being able to feel how others in different situations may feel. This is called Empathy. I feel the joys and pain of others.
I am an empathetic person.

But alas, on to the Fraud!

So this guy, Michael Edison of Las Vegas was just indicted for defrauding a SF woman.

He told her he owned a financial planning firm with something like 12,000 clients!
He first got her confidence, then once he had her confidential information, he opened a joint account, I'm guessing a checking / savings combo.

With that opened, he then applied for a mortgage on her home.
He got a first mortgage from Wells Fargo and then a second line of credit from Countrywide.
Since her home was paid off, I guess these would be cash out refinances.

Where did the cash go?
To those joint accounts he set up.
He deposited 5.2 Million to the accounts.
He then drained 2.8 Million from the accounts leaving her with two mortgages and from my calculations $400,000 left in her new accounts!

So how'd she find out?
The banks started foreclosure proceedings on her property for lack of payments.
I guess he wasn't smart enough to setup automatic withdraws.
Even if he did - let's see...

  • 2.8 million loan amount
  • 30 year term
  • 6.5% ballpark interest
  • Would give him a theoretical payment of $17, 697 P & I
  • Given the $400,000 left that would have lasted for 22 months.


"So Mike," (you say) "At least he left her the $400,000"
Don't count on it. Chances are not.
Once the F word was uttered the banks probably froze the accounts in question, if not all of her accounts. When the dust settles she will have lost many thousands of dollars if not millions!

How do I feel now?
Honestly? Not so happy.
As a matter of fact, I feel really sad.

I will never knowingly engage in fraud and yet the possibility of fraud is infused in what I do for a living.

Earlier this week we had a client who wanted us to pull only his credit.
He wants to do a cash out refinance but doesn't want his wife to be emotionally dragged thru all the details. He told a sad story about how his wife just can't handle numbers and finance.
He wants her to NOT be on the loan, not on the deed.
Matter of fact, let's not even tell her we're doing this.
"I'd prefer you only contact me on my cell phone and mail everything to my office."

What's that?
You smell something too?
So did we.

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Thursday, February 08, 2007

The Truth About Lending Tree

In anything like this I find it best to start with the business model.

What is a business model?
Simple, it's what the company does, or plans to do, on a regular basis to make money.

DO NOT forget, every business is in business to make money.
Even Non - Profit's must have a business model, a plan to bring in money, or they will soon cease to function.

Lending Tree (hereafter to be referred to as the tree) portrays itself as the best and easiest vehicle for you to use to compare different lenders.
And you know very well that "When banks compete..."

But there's a couple of things you don't know.
The tree's business model is all about selling referrals, almost.

Fill out the application on their site and in 4 hours you'll receive up to 4 offers from competing lenders!

Hey that's pretty cool.
One stop shopping!

But how do those lenders know to send me their "best" rates?
Could it be because the tree sold your name and info to them for around $500?
True story!

So they advertise on TV, radio, ballparks, bus stops, and so on.
Meanwhile they bombard us with offers to sell us "red hot financing leads".
Four lenders pay $500 each for your name.
They know they have to beat the other guy so it quickly becomes a contest of who can bait and switch the other guys better.

You, the consumer, buys into what you believe is the best sounding one and commit to a loan.
You, the consumer then find out later, you can't get the rate they offered, or at the fees they originally offered but it's too late now. You've swallowed the hook.

The lender closes another loan, makes money, buys more leads.
The tree collected $750 on selling your name - so it made money.

This is the lead generation business and make no mistake, this is a big business.
I get lead sales offers everyday, not one - many!
It's not just the tree either.
Have a high traffic website? - You can collect names of people who want to refi and sell them!
Got a blog like this? - same thing.
Buy an Autodialer and download the names and numbers of people with sub-prime loans into it.
Let it run each and every day. Collect all those people that "Press 2 now" for more info.
Sell them, not just once but over and over again!

See those banner ads, pop up ads, or that long column of ads on a website - that's all about lead generation!

What's that you say?
How come the tree collected only $750 when it sold 4 lenders at $500 a pop?
Smart cookie you are!

You see, the tree also owns it's own mortgage company called The Home Loan Center.
OOOOPS!

Chances are the first quote and probably the best was from them!
Nothing like faking the public into believing they were getting an honest deal while drive applications to your own people, all the while still making money off from 3 other lenders.

Too bad they couldn't keep it a secret. Now they are involved in a class action suit.

Also related: BankRate - same animal, same tactics, same problems - class action lawsuit.
This one not brought on by consumers but by the advertisers themselves.

In anything you do, anything you buy, ask yourself the simple question -- what is the business model working here?

Oh here's a mini bibliography of sorts:

http://www.bizjournals.com/charlotte/stories/2006/10/09/daily31.html

http://www.consumeraffairs.com/finance/lending_tree.html

http://inkblots.markwoodman.com/2005/05/24/cutting-down-the-lending-tree/


http://inkblots.markwoodman.com/2006/05/23/stump-grinding-the-lending-tree/

http://www.epinions.com/content_17983901316/show_~allcom

http://thesqueakywheel.com/complaints/2006/FEB/complaint8288.cfm

http://thesqueakywheel.com/complaints/2006/SEP/complaint9941.cfm

http://realtytimes.com/rtapages/20030909_lendingtree.htm

"I contacted LendingTree.com regarding a refinance loan and was told by the representative Mr. Daniel Lete that I would have to give him a $400.00 deposit to secure the lock-in interest rate on the loan and receive additional information regarding the Mortgage lending process. I stated that I was concerned about providing my credit card information without getting any information in writing first. Mr. Lete assured me that my deposit could be refunded. However, after giving my credit card information I was sent an e-mail from Mr. Leta which included detailed information on the loan and the very limited circumstances which I would be entitled to a refund of my deposit. Mr. Lete was quite misleading.

The matter resulted in my not getting my deposit back after the loan agreement was never signed or processed. After getting the lock-in interest rate, I needed to change my refinancing amount. I was advised by Mr. Lete to get a home equity rate because of the low amount I was requesting. I declined to proceed with the process after I was quoted a very high interest rate."

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Wednesday, January 31, 2007

Odds are on the Fed's


This is from MarketWatch.

http://www.marketwatch.com/news/economy/economic_calendar.asp

We'll find out exactly what the Feds are going to do at 11:15 AM today.
But notice the wording?

Personally, anytime I see the words "Odds of" I'm thinking that means betting to me.

Just goes to show, you can pretty much bet on anything -
even the odds of the Feds dropping or raising rates!

So if I read this right, there's a 61% chance the Fed's are going to raise or lower rates according the MarketWatcher's?


Federal Reserve Policy Forecast

Current policyAfter FOMC
meeting on
Kellner's forecastMarketWatch
survey median
Fed Funds:
5.25%
Jan. 315.25%5.25%
March 215.50%5.25%
June 285.50%5.25%
Odds of change
from current policy

Jan. 315%4%
March 2155%34%
June 2875%61%



When the actual report comes out, I'll post a link here.

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Wednesday, January 10, 2007

Help You Sell


"Home Seller's

Has your listing languished on the market?
Have the days turned into months?
Are you thinking about yet another price reduction?
Nobody showed up at the last open house?
Internet, virtual tours, YouTube, nothing seems to be working?

Hi I'm Billy Mays and I have good news for you!..."


Or at least that's how I see the infomercial going.

But it is true, as the markets get tighter,
and the number of days on the market increases,
and sellers concessions rise,
sellers are looking for help in selling their homes.

This story just begs for more pictures.
Not to bash anyones religious beliefs, but this is just plain weird.

There are a growing number of people who honestly believe if they bury a statue of St. Joseph in their front lawn their home will sell faster.
No really, I'm not kidding!



Here's a story in BankRate: Link
and one in the Urban Legends website: Link
and here's a whole page of St. Joseph home selling supplies: Link




Like I said, I strongly believe in freedom of religion and do not want to slam anyone for their beliefs.

Hey, if St. Joseph will help your home sell faster then I am good with you laying him to rest in the bed of daffodils, if that's what you believe.

Speaking of which here's a google list of no fewer than 1,570,000 testimonials: Link



But what do the people in Condo's do?
They don't have a front yard!
What if they live on the 3rd floor?
Will their condo never sell?

Where is the equality, I ask?

If you live closer to the clouds, you are now in luck!
You can now buy a Virtual St. Joe.

No, I'm not pulling your leg.
You really can buy a virtual (that means imaginary) St. Joeseph Statue!
They even made it easier for you to remember with a simple website name: www.virtualstjoseph.com

Direct from their website:

"You buy it, and we do the rest!

You do not have shipping or tracking problem. No waiting for delivery. No messing around with dirt and trowels. No snoopy neighbors will see you plant the statue. 100% confidential.

You will receive nothing in the mail. All you need is faith and all you have to do is pray.

Available worldwide and online only, you can order in minutes. Include your address with your order, and we will virtually "plant" a statue in your house front yard. It's that easy! All you have to do is wait for the buyers.

Payment via Paypal, Visa or Mastercard couldn't be any easier.

If you are an agent or have multiple properties to sell, please contact us for bulk sale prices."


Ever kick yourself and say "Man, why didn't I think to invent that?"

No matter how smart I think I am, they were smarter and faster.
They registered the domain name all the way back on 10/02/06.

Once again, I have no room to bash anyone.
This comes from someone who actually has this statue next to his miniature statue of the Stanley Cup...



(of course I also have a personal blog called, "There's no place like OM" but that's another post all together)


BTW:
I'm presently working on a Virtual Mortgage
The payments are real but the house is virtual!

I'll keep you posted.

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Tuesday, November 21, 2006

Payoff Your Mortgage...


In Record Time!

That's the way the story goes...

I had a call from a client who was asking about this new way to own your home faster the other day. "It's a radically simple idea. I don't know why I didn't do this before!", she said ever so enthusiastically.

To tell the truth, I had no idea what it was she was referring to.
Then it hit me.
There is an office in our building that hires new loan officers.
They put them through a sales pitch training and then unleash them to the world.
I happened to be riding down the elevator one day when one of their wide eyed Stepford zombies spotted my Patagonia embroidered oxford.
She said, "Hey! You do mortgages!"
"I work for Blah, Blah Lending and we have the most exciting new loan that allows you to payoff your mortgage in almost half the time! I'm so excited about this I'm going to enroll my Mother, My Brother, and my best friend!""

I started asking her questions until it became clear she had no idea what she was talking about.
It wasn't just clear, it was crystal clear!
The only thing she could spout back was what they had just told her in her sales training seminar.
When I started asking her specific details, things any decent loan officer should know, it was also clear she knew nothing about mortgages in general.
So I blew her off much like I would have for someone who had just cornered me into an Amway presentation.

So when my client asked, I did some research, I made some calls, and I found some answers.

Here's the details:

They want to do a refi for you, that part may be pretty evident.
They want to refi you into a Home Equity Line of Credit.
But it doesn't stop there.

To do this, they want you to deposit all your money
into their bank account!
Let me just stop right there and say "This is never a good idea!"

Oh, they'll give you free bill pay, free checks and a debit card but they want you to have automatic deposit of all your income.

They'll hold your money till you need it.
This will lower your average daily balance.
As long as you don't spend more than you make, the difference over the life of the loan this reduces your interest accrued.

Notice I said, "As long as you don't spend more than you make..."
Go the other way and you'll end up worse than if you did a Payment Option ARM.
But really, how many people spend more than they make?

Simple, eh?

But it's not.
The HELOC is not going to be at 6.0% like your fixed rate might be.
It'll probably be at something like 7+%.
It's also an ARM - that means adjustable.

According to the article attached:

Problem is, the marketing literature is often misleading, comparing apples and oranges and enticing the homeowner to refinance by taking on a home-equity line of credit that provides for the unlimited checking, bill-paying, and ATM access. By sleight-of-hand, this line of credit, with a higher interest rate than the mortgage, is made out to be a savings move.

For example, one of these programs boasts that a homeowner paying 6.5 percent interest on a 30-year, $300,000 mortgage could have the mortgage paid off in 15 1/2 years by using a cash-flow management account tied to a variable-rate home equity line of credit charging 7.72 percent to start. To realize the same interest savings made possible by the early payoff, the homeowner would have to find a 30-year mortgage charging a mere 3.83 percent, the marketing claims.

In reality, what makes the early mortgage payoff possible is not the line of credit but the assumption that this homeowner would save $800 a month into the cash flow management account. So, why not simply keep the existing mortgage at 6.5 percent and send an extra $800 into the principal each month?

Then, "the result would be paying off the mortgage in 14 years and three months," or 15 months earlier, said David B. Jacobs, a fee-only certified financial planner in Kailua, Hawaii. And the homeowner would save an additional $45,000 in interest over the life of the loan, compared to the line of credit, Jacobs said.

Besides the line-of-credit costs, a one-time fee for setting up and managing these cash-flow accounts can run as high as 1 percent of the loan balance. If you were to apply to the mortgage principal the fees saved by not using one of these services you could reduce your mortgage payoff time by another year, Jacobs said.

And yet, "people whom I would normally consider fairly financially savvy are falling under the spell of this marketing blitz," he said. "These schemes take the simple idea of making extra payments toward your principal and make it look more complicated so they can charge for what you could simply accomplish on your own."

Be careful out there.




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